Ba991's Terms and Conditions — Fully in Bengali

1 General Terms & Conditions

Ba991 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online gaming and Sports Betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between ba991 and all its members ("you" or "member").

By using ba991's website, mobile app, or any related services, you automatically agree to these Terms. These Terms have been drawn up in accordance with the applicable laws of Bangladesh and the regulations of ba991's licensing authority.

We reserve the right to update ba991's Terms and Conditions at any time. Continued use of the platform after any changes means you have accepted the updated Terms. Please check this page regularly.

• These Terms apply exclusively to the ba991 platform
• The terms provided in Bengali are the final and governing version
• If any part is found to be unlawful, the remaining provisions will continue to be in effect
• Third-party service terms apply separately
• For any questions about these terms, please reach out to the support team

2 Account Register

You must be 18 years of age or older to create an account with ba991. Providing accurate and complete information at the time of registration is mandatory. Accounts created with false or incorrect information may be terminated at any time.

Each person may hold only one account on ba991. Operating multiple accounts under the same person, household, device, or IP address is strictly prohibited. If detected, all associated accounts will be closed and any funds held may be forfeited.

For security purposes, ba991 may verify a member's identity (KYC) at any time. This process may require submission of a national ID, passport, or other government-issued documents.

• Age Requirement: Minimum 18 years to register
• Only one account per person is permitted
• Providing your correct name, address, and mobile number is mandatory
• Members are solely responsible for keeping their password confidential
• Accounts may not be transferred or sold
• Large withdrawals will be restricted without KYC verification

3 Deposits & Withdrawals

Deposits and withdrawals on ba991 are fully secure and encrypted. We support popular mobile banking methods including bKash, Nagad, and Rocket, as well as bank transfers.

Deposits are generally credited instantly. However, some payment methods may take up to 30 minutes. Withdrawals are typically processed within 15 minutes to 24 hours, though delays may occur if KYC verification is pending.

• Minimum Deposit: BDT 200
• Maximum Daily Deposit: BDT 5,00,000
• Minimum Withdrawal: BDT 500
• Maximum Daily Withdrawal: BDT 2,00,000
• Withdrawal requests cannot be reversed once submitted
• Only payment methods registered in your own name may be used
• Payments from third-party accounts are not accepted

4 Bonuses & Promotions

Ba991 regularly offers a variety of bonuses and promotions. Each bonus offer has its own terms and conditions, detailed on the offer page. Please read the relevant terms carefully before claiming any bonus.

The welcome bonus is available to new members only and can be claimed once. Bonus funds cannot be withdrawn directly — withdrawal is only possible after meeting the specified wagering requirements (typically 30x–40x).

• 100% Welcome Bonus on your first deposit (up to BDT 10,000)
• Bonus wagering requirements must be completed within 30 days
• Only one bonus can be active at a time
• Bonuses can only be claimed once per household or device
• Bonuses claimed using a VPN or proxy will be voided
• Ba991 reserves the right to modify or cancel any bonus offer at any time

5 Betting Rules

All betting activities on ba991 are conducted through fully transparent and fair algorithms. Odds in Sports Betting are updated in real time, and payouts are determined based on event results.

Once a bet is confirmed, it cannot be changed or cancelled, except in specific circumstances. In live betting, if your internet connection drops but the bet has been accepted by the system, it will be considered valid.

• Minimum bet amount: BDT 50
• Maximum bet amount varies by event
• Bets will be refunded if an event is cancelled
• Ba991 has final authority over the results of unclear or disputed events
• Abnormal odds resulting from a system error will be considered void
• If one leg of a parlay bet is voided, the accumulator will be recalculated

6 Prohibited Activities

Ba991 is committed to maintaining a safe and fair gaming environment for all members. The following activities are strictly prohibited and will result in immediate account closure upon detection.

• Creating or operating multiple accounts
• Placing artificial bets to exploit the bonus system
• Using automated software, bots, or scripts
• Using the platform for money laundering or any other illicit financial activity
• Attempting to hack or exploit vulnerabilities in the platform's systems
• Attempting to access another member's account
• Registering using a false identity or another person's information

7 Privacy & Security

Ba991 takes the protection of your personal information seriously. We use 256-bit SSL encryption, and your data is never sold or shared with third parties without authorization. For more details on data protection, please refer to our Privacy Policy Read.

• All personal data is stored on encrypted servers
• Payment details are never stored on our servers
• Enabling two-factor authentication is strongly recommended
• Accounts may be temporarily suspended if suspicious activity is detected

8 Account Closure & Suspension

Ba991 reserves the right to suspend or permanently close any account at any time for the reasons listed below. Members will be notified by email if their account is closed.

• Violating any clause of these Terms & Conditions
• Failure to cooperate with the KYC verification process
• Account inactive for an extended period (over 12 months)
• Account closure at the member's own request
• As directed by a court or regulatory authority

If there is a withdrawable balance at the time of account closure and no breach of rules has occurred, the funds will be returned to the member.

9 Responsible Gaming

Ba991 believes gaming is a form of entertainment — not a source of income. We care about the mental wellbeing and financial safety of every member, which is why we provide responsible gaming tools.

• Option to set daily, weekly, and monthly deposit limits
• Self-Exclusion: Exclude yourself for as little as 7 days or permanently
• Cooling-off period: a temporary break from your account for a set period
• Reality Check: Periodic reminders of your gaming session duration
• Loss Limit: Session automatically ends after reaching a set loss amount

If you feel you may have a gaming addiction, please Responsible Gaming Visit the page or contact our support team.

10 Dispute Resolution

Ba991 and its members are committed to resolving any disputes amicably. If you have a complaint, please contact our support team first. The support team will provide an initial response within 48 hours.

• Complaints will be resolved within 7 business days of submission
• Complex cases may take up to 30 business days to resolve
• If both parties cannot reach an agreement, third-party mediation will be sought
• In all disputes, ba991's system logs will serve as the final and binding evidence
• An opportunity for discussion will be provided before any legal action is taken

11 Changes to Terms

Ba991 reserves the right to amend these Terms and Conditions, in whole or in part, at any time. Members will be notified of significant changes via email or notification. Continued use of the platform after any changes constitutes acceptance of the updated Terms.

• The date of any update will be noted at the top of the page
• 7 days' notice will be given before any major changes take effect
• Archives of previous terms are retained

12 Contact

If you have any questions or feedback about these Terms and Conditions, please contact our support team. We are available 24 hours a day, 7 days a week.